Privacy Policy

Privacy Policy

Effective Date: September 22, 2026

Array Energy Corp. (“Array Energy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, call us, text us, communicate with us, or use our services.

This Privacy Policy applies to our website at arrayenergycorp.com, our online forms, phone and text communications, email communications, advertising and analytics activity, and customer/project communications.

Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Property address or service location
  • Project, service, appointment, or estimate details
  • Photos, documents, notes, or other information you provide about your electrical, solar, battery, or related project
  • Communications you send to us by form, email, phone, text message, chat, or other channels

We may also collect information automatically when you use our website or online forms, including:

  • IP address
  • Browser and device information
  • Pages viewed
  • Referring pages
  • Approximate location derived from technical data
  • UTM parameters, click IDs, and advertising attribution data
  • Form interaction and submission information
  • Analytics and conversion data

Forms, Estimates, and Project Requests

When you submit a form, request an estimate, schedule service, or ask us to contact you, we use the information you provide to respond to your request, evaluate your project, schedule appointments, provide estimates, coordinate work, and communicate with you.

Our forms may be provided through third-party service providers, including HighLevel/LeadConnector. These providers process information on our behalf so we can receive, organize, respond to, and follow up on requests.

Calls, AI Phone Service, Recordings, and Transcripts

We use phone systems and HighLevel’s AI phone service to help answer, route, manage, and follow up on calls. Calls may be handled by an AI assistant.

Calls may be recorded. Call records may include call metadata, recordings, transcripts, AI-generated summaries, notes, and related contact information.

We may use call recordings, transcripts, summaries, and call details for follow-up, appointment scheduling, service coordination, quality review, dispute handling, and business operations.

Text Messages and Mobile Information

When you opt in to receive text messages from Array Energy, we may send appointment reminders, scheduling messages, service and project updates, and estimate follow-ups related to your request. Providing a phone number or submitting a form does not by itself constitute consent to automated text messaging.

SMS information may include your mobile number, SMS opt-in or opt-out status, consent records, message history, delivery status, and related communication records.

Message frequency varies based on your request, project, and communications with us. Message and data rates may apply.

You may opt out of text messages by replying STOP. Where supported, you may reply HELP for help. You may also contact us for assistance at info@arrayenergycorp.com or 949-990-4493.

We do not share mobile information or SMS consent information with other companies for their own marketing. Service providers that deliver, support, or manage our messaging services, including HighLevel/LeadConnector, phone carriers, messaging providers, and related technology providers, may process mobile numbers, consent records, opt-out records, message history, delivery status, and related information as needed to provide those services for us.

This does not prevent us from sharing customer or project information, as needed, with subcontractors, suppliers, utilities, permitting agencies, inspectors, service providers, or other parties involved in providing services, completing projects, complying with legal requirements, or operating our business.

Email and Other Communications

We may use your email address and other contact information to respond to inquiries, send estimates, schedule appointments, provide project updates, request reviews, send service-related notices, and manage customer relationships.

You may contact us at any time if you need help with communications or want to update your contact preferences.

Website Analytics, Advertising, and Tracking

We use analytics, advertising, and website performance tools to understand website activity, measure advertising performance, improve our website, and evaluate leads and conversions.

These tools may include services such as Google Analytics, Google Ads, WordPress.com/Jetpack, HighLevel/LeadConnector, and an OpenAI pixel or related website event technology.

These providers may collect or receive information such as IP address, device information, browser information, pages visited, referral source, advertising identifiers, click IDs, and event data. Some of this activity may be considered targeted advertising, cross-context behavioral advertising, “sharing,” or similar activity under certain privacy laws.

We do not sell leads or provide customer information to other companies for their own marketing.

How We Use Information

We may use information to:

  • Respond to inquiries
  • Provide estimates
  • Schedule and manage appointments
  • Communicate about projects and services
  • Perform electrical, solar, battery, and related work
  • Coordinate with subcontractors, suppliers, utilities, permitting agencies, inspectors, and other project participants
  • Operate, maintain, and improve our website, forms, communications, and business systems
  • Measure advertising and website performance
  • Manage customer relationships
  • Send service-related messages
  • Protect our business, website, customers, and systems
  • Comply with legal, regulatory, permitting, contractual, and insurance obligations

How We Share Information

We may share information with:

  • Subcontractors, suppliers, utilities, permitting agencies, inspectors, and other parties involved in performing or supporting work
  • Software, hosting, CRM, form, phone, SMS, email, analytics, advertising, and automation providers
  • Payment, accounting, legal, insurance, compliance, and business service providers
  • Government agencies, regulators, courts, or other parties when required by law or legal process
  • Parties involved in a business transaction, such as a merger, acquisition, financing, or sale of business assets

We do not sell leads or provide customer information to other companies for their own marketing.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, scripts, tags, and similar technologies to operate the website, remember settings, measure traffic, understand visitor behavior, attribute advertising, and measure conversions.

You can usually adjust cookie settings through your browser. Some browser settings may affect how the website functions.

Do Not Track

Some browsers send “Do Not Track” signals. Our website does not currently respond to Do Not Track signals in a custom way.

Data Retention

Array Energy does not currently have a fixed retention or automatic deletion schedule.

We retain information for as long as reasonably needed for business, project, warranty, accounting, legal, insurance, compliance, dispute resolution, and operational purposes. Retention may vary depending on the type of information, the nature of the project or communication, applicable legal requirements, and our business needs.

You may contact us to request deletion or correction of your information. We will review requests and respond as required by applicable law.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, deletion of, or information about certain personal information we maintain about you.

You may also have the right to opt out of certain uses or disclosures of personal information, including certain advertising or sharing activities, where applicable law provides that right.

To make a privacy request, contact us at:

info@arrayenergycorp.com
949-990-4493

We may need to verify your identity before completing certain requests.

California Privacy Rights

California residents may have additional rights under California privacy laws, including rights to know, access, correct, delete, and opt out of certain sales or sharing of personal information, if those laws apply.

Array Energy does not sell leads or provide customer information to other companies for their own marketing. However, our website uses analytics, advertising, and pixel technologies that may be treated as “sharing” or targeted advertising under certain privacy laws if those laws apply.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, communication method, or storage system can be guaranteed to be completely secure.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above. The updated policy will apply when posted unless otherwise stated.

Contact Us

If you have questions about this Privacy Policy, your information, or your communication preferences, contact us at:

Array Energy Corp.
Email: info@arrayenergycorp.com
Phone: 949-990-4493